Across the UK, tens of thousands of engineering, maintenance, and purchasing professionals choose HAYLEY DEXIS as their preferred partner for engineering components, consumables, and related support services.
Since 1976, we have developed a comprehensive understanding of the challenges faced by a diverse range of organizations. This experience has enabled us to successfully meet the needs of many of the biggest names in the manufacturing, food and beverage, transportation, utilities, construction, and aggregate industry sectors.
Here, we explore ten key reasons why customers trust us time and again to support their operations.
1. Authorised Distributor Status
HAYLEY DEXIS is an authorized distributor for hundreds of leading-name brands across everyday engineering essentials. Because of this, customers can be confident that all the products we supply are 100% genuine. Our well-established relationships with these manufacturers—including SKF, Shell, NSK, Schaeffler, Gates, SMC, 3M, Forbo, and Siemens—enable us to solve complex challenges while also offering enhanced value-added services and technical expertise.
2. Nationwide Coverage
With over fifty branches and specialist centers located from Inverness to Cornwall, and Belfast to Bury St. Edmunds, you’re never far from a dedicated HAYLEY DEXIS team and their unrivaled local stockholding. This means that wherever customers are in the UK, HAYLEY DEXIS can fulfill their engineering supply demands and service requirements. We’re proud to work with hundreds of multi-site customers, ensuring that their operations run smoothly across all of their facilities.
All of our branches also have trade counters, meaning that you can drop into a HAYLEY DEXIS branch for everyday items or collect your products when requirements are urgent.
3. Product Specialisms
Across the business, we have specialist teams responsible for sourcing, solving, and facilitating innovation within customers’ operations. These teams are staffed by expert technical personnel with vast amounts of combined experience in their category, ensuring that we are always best placed to assist with even the most complex engineering requirements.
To complement our in-house engineering capability, we engage strategic supply partners, creating a unique technical offering for our customers. Many of our teams work out of dedicated facilities, with suitable space for customer service delivery, warehousing, and workshop activities.
"At HAYLEY DEXIS We Don’t Simply Supply Products, We Provide Ourselves On The Value That We Deliver To Customers."
4. Unrivalled Stock Availability
Both centrally, at our Halesowen NDC, and throughout our UK-wide branch network, we maintain a stock profile of products with a total value in excess of £34 million. Sixty percent of this impressive stock of engineering components and consumables is available at the local branch level. This ensures that our customers have same-day access to products when they need them most.
Lead times from manufacturers can be extensive, which can be problematic in the face of breakdowns. With local stock, HAYLEY DEXIS can get your operation back up and running quickly. In fact, 85% of emergency breakdowns are fulfilled by stock held close to the customer.
5. Leading Technology Solutions
Technology continues to play an increasingly vital role in the total industrial supply solution. That’s why we have invested heavily in our SmartSolutions, comprising three core platforms.
HAYLEY DEXIS smartVEND™ industrial vending technology delivers a lean, controlled flow of products at the point-of-use. The physical industrial vending machines are supported by cutting-edge cloud-based technology, capable of monitoring stock levels, automating reorders, and reporting on usage behaviors.
HAYLEY DEXIS smartSHOP is our innovative B2B eCommerce platform, granting users access to HAYLEY DEXIS stock at the touch of a button. It streamlines the procurement of products, improving operational efficiency as a result.
Finally, HAYLEY DEXIS smartTIME is a web-based stores management solution that uses barcode labeling technology to reduce administrative burdens and provide enhanced data-driven insight.
6. A Value-Driven Approach
At HAYLEY DEXIS, we don’t just supply products; we pride ourselves on the value we deliver to customers. Making our customers’ operations leaner, more competitive, and more environmentally sustainable is a key and enduring objective. Whether it’s an air leak survey to determine energy and cost-saving improvements, or an integrated stores management solution, we seek to deliver value at every opportunity.
7. A Stable Dependable Partner
Since 2016, HAYLEY DEXIS has been part of the global industrial and construction supply group, Descours et Cabaud (D&C), operating under the industrial division of DEXIS Europe. While retaining our founding principles, being part of a larger group has facilitated unprecedented levels of investment, enabled us to secure authorized status for many new leading brands, and ensured that we are fit for the challenges of tomorrow. This provides our customers with the confidence they require in a strategic supply partner.
"Our Staff Make HAYLEY DEXIS the Success That It Is Today."
8. In-House Engineering Capabilities
Our branch network is supported by a host of in-house engineering services. This includes HAYLEY 24/7 DEXIS, which operates a modern 25,000 sq ft engineering center and offers round-the-clock service in pump refurbishment, machining, and fabrication. Their on-site gearbox repair facility was the very first in the UK to achieve certified gearbox rebuilder status from SKF. HAYLEY 24/7 DEXIS also has a satellite facility specializing in electric motor rewinds.
Customers are also supported by HAYLEY 24/7 DMS DEXIS, our in-house condition-based monitoring services provider. The team is staffed by engineers with decades of experience, helping customers enjoy the many benefits of predictive maintenance.
In support of this, group company Lamond & Murray has been providing world-class gear manufacturing services since 1921. Their products include machine-cut gears, diamond screws, spined shafts, and worms and wormwheels.
A fourth group company with its own engineering capabilities, WMH Transmissions specializes in transmission and linear motion products, with a robotics division focused on collaborative robots designed for industrial automation.
Finally, we have a strong technical engineering capability across our central product teams, enabling us to provide high-quality services such as custom hydraulic hose assemblies, pneumatic control panel build and design, and custom gearbox and motor configurations.
9. Working Alongside Industry
We have continually adapted our approach and operations to better serve the varied and ever-changing needs of the industry sectors that we work in. By recruiting personnel with backgrounds in key sectors such as rail, utilities, and facilities management, and investing in specific infrastructure and technologies, we enable ourselves to support our customers in the best, cost-saving, and energy-efficient way.
10. The Emphasis On People
HAYLEY DEXIS was founded on the philosophy of entrepreneurial spirit and autonomy, enabling our staff to have the flexibility to make decisions in the best interests of our customers. Our staff, a mix of time-served industry professionals and innovative, solution-driven individuals, make HAYLEY DEXIS the success that it is today. It is the people, with their experience of the industry and their technical know-how, who bring to life the stock and service elements of our offer.
We recognize that complex operations need quality working relationships to fully deliver value. These relationships are built upon a high level of trust and understanding, and we believe that this is something that helps to differentiate us from our competition, who are increasingly moving towards a centralized and online offering.