THE SITUATION
A customer manufacturing cardboard packaging had suffered a breakdown on one of their business-critical printers. A splined shaft needed splitting from an assembly to enable the required repair work to be carried out. Production had been reduced by 50% as a result of the breakdown, and the Engineering Manager had been quoted a 10-week lead time on a replacement assembly from the OEM
THE SOLUTION
The local HAYLEY DEXIS team in Burton-Upon-Trent answered the call for assistance and immediately contacted the HAYLEY 247 DEXIS engineering centre in Dudley. It was arranged for the shaft to be collected with a couple of hours and taken to the workshop where the splined shaft was separated as per the customer’s request. A bespoke jig was created by HAYLEY 247 DEXIS engineers to conduct the repair. By the next morning, the customer had completed the repair and production was returned to normal.
"A TEN-WEEK PERIOD OF RUNNING AT 50% CAPACITY WOULD HAVE LOST THE COMPANY £1.3M."
THE RESULT
The lost production caused by the breakdown on the printing line was minimised significantly, thanks to the fast actions of HAYLEY DEXIS and the engineering capabilities of HAYLEY 247 DEXIS. A ten-week period of running at 50% capacity would have lost the company £1,300,000 in revenue, and this was prevented by HAYLEY 247 DEXIS splitting the shaft on an emergency basis.