The Situation
A manufacturer of hospital and surgical products had suffered a breakdown to one of their main compressors, during the week before Christmas. the Utilities Manager at the production facility contacted the local HAYLEY DEXIS team who assisted in the inspection of the failed unit. It was discovered that the electric motor on the line was the cause of the fault, and this was removed and taken to the HAYLEY 247 DEXIS workshop, for repair.
The Solution
Once the unit arrived at the workshop, it was stripped and inspected, with a report compiled for the customer. HAYLEY 247 DEXIS engineers deemed the motor was beyond repair due to the severe internal damage it had suffered. The motor was also a special unit, with no off-the-shelf replacement available. The customer contacted the manufacturer of both the compressor and electric motor, while the team at HAYLEY DEXIS used their supplier network to source a replacement motor.
"DELIVERY TIMESCALES WERE EXPEDITED BY HAYLEY DEXIS TO REDUCE DOWNTIME."
The Result
The manufacturer of the special electric motor quoted the customer £85,000 and a six-month delivery lead-time. HAYLEY DEXIS managed to source an alternative replacement motor from one of their trusted supply partners for £44,000, with a drastically-improved lead-time of eight weeks. The initial cost-saving on the purchase price HAYLEY DEXIS enabled for the customer stands at £41,000. In addition to this, there was substantial production losses prevented, thanks to the expedited delivery time scale. Reducing the time this section of the facility was offline from six months to eight weeks.