The Situation
The client, a utility company responsible for a power station in the northeast of England, was using an external contractor to coordinate on-site lubrication. The current contract was up for renewal, with the client looking at improving its lubrication practices. Ideally, they needed to engage with a company that would help them to rationalise on suppliers of lubricants, condition monitoring, and industrial consumable products.
The Solution
The team at HAYLEY DEXIS’ North East branch submitted the successful tender, which offered a list of solutions. The HAYLEY DEXIS proposal was chosen as a result of its proactive nature, and the various innovative ways of providing value that were promised. The contract offered a HAYLEY DEXIS dedicated engineer to join the power stations’ maintenance team, a move that has proven to be a comprehensive success.
"HAYLEY DEXIS IS NOW VIEWED AS THE GO-TO TECHNICAL SUPPLIER FOR ANY LUBRICATION NEEDS THROUGHOUT THE POWER STATION."
The Result
The HAYLEY lubrication engineer is now fully integrated into the onsite maintenance team. Using the engineer’s expertise, backed-up by that of HAYLEY DEXIS, and their extensive stock and service capabilities, the customer has been able to improve the efficiency and reliability of equipment. This has benefited the customer by resulting in fewer mechanical in fewer mechanical breakdowns and reduced maintenance spend. HAYLEY DEXIS is now viewed as the go-to technical supplier for any lubrication needs throughout the power station. For example, a recent turbine maintenance procedure was entrusted to HAYLEY DEXIS bringing with it, significant extra business.